Business Operations Expert

About the Role

Micro1 is engaging experienced business operations practitioners to design tasks that measure what AI systems can actually do. The work turns real workflows into realistic, difficult benchmark tasks that can be graded objectively. No prior AI experience is required.

What You'll Do

• Design multi-step tasks drawn from real work (reporting, process design, workflow management) with realistic reference files and clear instructions
• Define objective grading criteria so two qualified reviewers reach the same verdict
• Build tasks that need judgment rather than lookup
• Create or source supporting materials: spreadsheets, system exports, process documentation, operational reports
• Flag ambiguous or ungradable tasks instead of submitting them, and deliver approved tasks on schedule

Requirements

• 5+ years of direct, hands-on responsibility in business operations, operations reporting, process design or workflow management, not supervisory-only or adjacent exposure
• Experience creating or applying structured standards (SOPs, QA checklists, process documentation, service level definitions or training assessments)
• Comfortable reasoning across several documents at once; strong Excel capability is expected
• Strong English, B2 minimum and C1 preferred; AI or LLM evaluation experience is a plus but not required

Compensation & Logistics

Contractor, project-based work paid per approved task, with roughly 10 hours per task and pay up to $90 per hour equivalent (listed range $45-$90/hr). Fully remote with no geographic restrictions. Next step is the role-specific AI interview, followed by profile review and onboarding with the Talent Ops team.